Customer Service Account Specialist
InfinityLink Communications InfinityLink Communications Snow Hill, NC Snow Hill, NC Full-time Full-time $15 - $22 an hour $15 - $22 an hour 8 days ago 8 days ago 8 days ago Job Overview:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries - Perform data entry tasks accurately and efficiently - Assist customers in English and Spanish, ensuring clear communication and understanding - Utilize upselling techniques to promote additional products or services - Maintain a high level of professionalism and phone etiquette at all times - Collaborate with the sales team to identify potential leads and opportunities - Provide excellent customer service by addressing customer concerns and resolving issues promptly - Multilingual skills are a plus, as you may be required to assist customers in other languages
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Proficiency in English and Spanish is required - Ability to navigate computer systems and perform data entry tasks accurately - Sales experience or knowledge of upselling techniques is beneficial - Excellent phone etiquette and interpersonal skills Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.
We offer competitive pay, opportunities for career growth, and a supportive work environment.
Apply now to start your journey with us! Job Type:
Full-time Pay:
$15.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Snow Hill, NC 28580:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative.
As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their needs are met.
This is a full-time position with opportunities for growth and advancement.
Responsibilities:
- Communicate with customers via phone, email, and chat to provide assistance and resolve inquiries - Perform data entry tasks accurately and efficiently - Assist customers in English and Spanish, ensuring clear communication and understanding - Utilize upselling techniques to promote additional products or services - Maintain a high level of professionalism and phone etiquette at all times - Collaborate with the sales team to identify potential leads and opportunities - Provide excellent customer service by addressing customer concerns and resolving issues promptly - Multilingual skills are a plus, as you may be required to assist customers in other languages
Experience:
- Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Proficiency in English and Spanish is required - Ability to navigate computer systems and perform data entry tasks accurately - Sales experience or knowledge of upselling techniques is beneficial - Excellent phone etiquette and interpersonal skills Join our team as a Customer Service Representative and be part of a dynamic company that values its employees.
We offer competitive pay, opportunities for career growth, and a supportive work environment.
Apply now to start your journey with us! Job Type:
Full-time Pay:
$15.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Weekly day range:
Monday to Friday Work setting:
In-person Office Ability to Relocate:
Snow Hill, NC 28580:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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